Frequently asked questions
To have a successful in fulfilling career in the disability or aged care industry, there are specific attributes that we look for in order to set you up for success. A caring nature, empathy, honesty and an ability to follow directions contained in client care plans are just a few.
If you’re unsure about your suitable, the NDIS have a self-assessment tool. The tool provides you with insight as to whether your suited for this work and why. It is free to access and only takes around 10 minutes to complete.
At Morcare, our mission is simple: “to make a difference” to the lives of the clients we support. Morcare was founded over 30 years ago following a life-changing motor vehicle accident involving a family member and because of this we have a deep understanding of what clients, and their families truly need. This experience shapes our approach, and we are committed to employing compassionate, skilled, and dedicated workers who share our values and energy.
When you join Morcare, you’re becoming part of a family that values and celebrates your contributions as we work together to support our clients.
Your first week at Morcare is devoted to your induction, training and our team preparing you with the tools and information you need to commence you first shift.
During your first week, you will:
Complete an induction workshop where you’re welcomed to our team, how our services and supports operate, as well as our values and behaviours that guide our client services
Meet and greet with the Morcare office support staff
Introduction and a sit down with a member of our rostering team to organise your first few shifts that suit your needs and availability
Read and understand individual client care plans that are the roadmap for you to start delivering care, and;
Learning how to access your timesheet and rostering application on your mobile phone
No, you don’t need a qualification to work in disability care. Here at Morcare, we provide you with the training you need to commence your first shift.
Despite this, many support workers at some stage of their career undertake a qualification such as a Cert III or Cert IV in disciplines such as Aged Care or Ageing Support, Disability, Individual Support, or Mental Health to grow their skills and impact with clients.
Casual and Part-Time employment are the most common employment basis options. Most staff are employed casually due to changing client needs, and many of our support workers seeking flexibility in when, where, and how often they work. Casual employees earn higher hourly wages than part-time employees, however casual employees do not get access to paid annual leave or sick leave entitlements like part-time employees do.
All employees are paid on a fortnightly basis (i.e., every 2 weeks). Payday is on a Wednesday, for the previous fortnight pay period worked.
Shift durations differ due to differences in the support requirements of our clients. Minimum shift durations are 2 hours, while some clients require longer shifts of up to 8-10 hours.
All shifts are paid the appropriate rates, penalties and loadings as indicated by the Social, Community, Home Care and Disability Services Industry Award (2010).
Morcare has a range of clients with varying needs, ranging from a few hours per week to assist with domestic support or accessing the community, to larger scale complex care programs requiring a team of support workers to provide 24 hour care every day of the week.
The 3 main categories of care we provide are:
· Domestic Assistance
· Personal Care
· Community Access
