Quality Standards and Accreditation Morcare Services

At Morcare Services, we are dedicated to making a meaningful difference in the lives of those we support. As a leader in the disability and aged care sectors, we pride ourselves on delivering exceptional care and setting the standard for quality and service.

 

To uphold our high standards, we have established a culture that prioritises excellence through the following key practices:

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• Rigorous Quality Management: We maintain a robust Quality Management System and hold industry-relevant certifications and accreditations. Our current certifications include:

  • ISO 9001:2015 for Quality Management Systems

  • ISO 45001:2018 for Occupational Health and Safety Management Systems

  • Aged Care Quality Standards 2019

  • National Disability Insurance Scheme (NDIS) Practice Standards: 2020

• Client-Centered Care: Our operational staff are dedicated to understanding, documenting, and meeting the support and care needs of our clients. We ensure that their expectations are consistently met with precision and compassion.

• Supportive Leadership: Our workgroup managers are committed to fostering an environment that aligns with our Vision, Mission, and Values. They actively support team members in adopting practices that reflect our commitment to quality care.

• Continuous Improvement: The Leadership Group and workgroup managers champion best practices in quality and service delivery. We emphasise risk minimization, continuous improvement, and collaboration through targeted learning and development activities.

• Regular Evaluation: We continuously review our Quality Management System and performance to ensure its effectiveness. The Leadership Group oversees these evaluations, ensuring our protocols are benchmarked and refined based on outcomes.

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These collective efforts ensure that Morcare Services not only meets but exceeds industry standards, delivering care that is consistently outstanding.